Fast and flexible
In service-centered industries, speed and responsiveness are two of the greatest assets. Our clients demand these assets from us and our products. That’s why we offer them Infor Service Management. It’s the deepest, most industry specific service management solution on the market today – helping leading businesses to deliver better equipment service, resolve problems faster, and manage the entire service process more efficiently.
Infor Service Management improves:
- Work orders – Track and manage work orders for faster completion and more accurate billing.
- Scheduling and dispatch – Gain visibility into each technician’s schedule and qualifications to increase resolution speed and minimize non-essential trips.
- Service history – Gain access to complete historical data
- Analytics – Easily analyze data down to the detail level.
- Service contracts – Track and manage service level agreements with maximum efficiency.
Our Softworx experts can make technology do your bidding. Call us now for an obligation-free conversation.